Terms & Conditions

These terms form an agreement between you and [OPERATOR LEGAL NAME], [ENTITY TYPE], registered office at [REGISTERED ADDRESS] (“AstroVeda AI”, “we”, “us”). By using the website or requesting a report you agree to these terms, our privacy policy, our astrology disclaimer and our refund policy. If you do not agree, please do not use the service. These terms are an electronic record under the Information Technology Act, 2000 and do not require a physical or digital signature.

AstroVeda AI calculates a Vedic birth chart (Kundli) from the birth details you provide, using astronomical software, and generates a written interpretation of that chart with the help of artificial intelligence. We offer:

• a free report with your calculated chart and a preview interpretation; and
• an optional complete report for a one-time fee (currently ₹99, inclusive of applicable taxes unless stated otherwise at checkout).

Reports are digital content shown on our website and accessed through a private link. There are no user accounts or subscriptions. We may change, add or withdraw features, and we will not change the price of a report after you have paid for it.

You must be at least 18 years old and able to form a binding contract under Indian law to use the service and make payments. A parent or lawful guardian may request a report for a minor and is responsible for that use. If you enter another adult’s birth details, you must have their permission.

• Provide accurate birth details and a valid email address you control. Reports depend on the data entered.
• Keep your private report link confidential; anyone with the link can view the report.
• Use the service only for lawful, personal, non-commercial purposes.
• Do not attempt to disrupt, overload, scrape, reverse engineer or gain unauthorised access to the service, or to bypass payment.
• Do not use the service to harass, impersonate or harm anyone.

We may suspend access or refuse service where these terms are breached.

Payments are processed by Razorpay. The amount payable is shown before you pay and confirmed by our server; we do not charge hidden fees. A purchase is complete only after our server verifies the payment with Razorpay. Your bank or payment provider may apply its own charges, which are outside our control.

Refunds, including for duplicate payments, failed transactions and undelivered reports, are handled under our refund policy.

Reports are delivered online. After you submit your details we show your free report in the browser and email you a private link. After a verified payment, the complete report is generated and made available at the same link, usually within a few minutes, and we email you when it is ready. We do not attach full reports to emails.

If generation is delayed or fails after payment, we will retry without charging you again and, if we cannot deliver, refund you as described in the refund policy. You can request a fresh access link from the same email address at any time while the report is retained.

The website, its design, software, text, graphics, educational content and the AstroVeda AI name and logo belong to us or our licensors and are protected by law.

Your report is provided for your personal use. You may save, print and share your own report privately, but you may not resell it, republish it commercially or use the service to create competing products.

• Vedic astrology is a traditional interpretive practice. Reports are for guidance, reflection and entertainment and are not guaranteed predictions. See the disclaimer.
• Reports do not constitute medical, psychological, financial, investment, legal or other professional advice.
• Interpretations are generated with AI and may occasionally contain errors or imperfect wording, even though they are based on calculated chart data and checked for structure.
• Accuracy depends on the birth details you provide, especially birth time and place.
• We aim for high availability but do not guarantee the service will be uninterrupted or error-free. Reports are retained for a limited period (see the data policy).

To the fullest extent permitted by law, we are not liable for any decision you make or action you take based on a report, or for indirect, incidental, special or consequential loss, including loss of profit, opportunity or data.

Our total liability to you for any claim relating to the service is limited to the amount you paid us for the report concerned. Nothing in these terms limits liability that cannot be limited under applicable law, or your rights as a consumer under the Consumer Protection Act, 2019.

If you have a complaint, please contact us first at support@aiastroveda.in. We will try to resolve it informally within 30 days.

If a dispute cannot be resolved informally, either party may refer it to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, with the seat and venue at [CITY], India, conducted in English. This does not prevent you from approaching a consumer commission or other forum available to you under Indian consumer protection law. [CONFIRM ARBITRATION APPROACH WITH COUNSEL.]

These terms are governed by the laws of India. Subject to the dispute-resolution clause above, the courts at [CITY], India have exclusive jurisdiction.

We may update these terms. The “Last updated” date shows the current version; changes do not apply to purchases completed before the change. If any part of these terms is found unenforceable, the rest remains in effect.

Contact: [OPERATOR LEGAL NAME], [REGISTERED ADDRESS]. Email: support@aiastroveda.in. Grievance Officer: [GRIEVANCE OFFICER NAME], [GRIEVANCE OFFICER EMAIL].